Raybern Homes Privacy Policy

 

Effective Date: June 18th, 2025

Raybern Homes (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information that you (“you” or “user”) provide to us through our website, www.raybernhomes.com (the “Site”). By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both Personal Information and Non-Personal Information from users in various ways:

a. Personal Information

This includes information that identifies, relates to, describes, or could reasonably be associated with you. Examples include:
Full name

  • Email address
  • Phone number
  • Mailing address
  • Information submitted via contact forms
  • Any communications with us

b. Non-Personal Information

We collect certain technical and usage information automatically, including:
IP address

  • Browser type and version
  • Operating system
  • Device identifiers
  • Date and time of visit
  • Referring pages and exit URLs
  • Page interactions (e.g., clicks, time on page)

c. Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies to enhance user experience, perform analytics, and personalize content. You may configure your browser to disable cookies, but some Site features may not function properly.

2. How We Use Your Information

We may use your information for the following purposes:

  • To respond to inquiries or requests submitted via our website
  • To communicate with you regarding our homes, services, or updates
  • To operate, maintain, and improve our Site and services
  • To perform analytics and market research
  • To comply with legal and regulatory obligations
  • To detect and prevent fraud, security incidents, or illegal activities
  • To enforce our Terms of Use or other agreements

We will not use the information we collect for materially different purposes without providing you notice.

3. Legal Bases for Processing (GDPR Applicability)

If you are a resident of the European Economic Area (EEA), we process your personal information based on the following legal grounds:

  • Your consent
  • Performance of a contract with you
  • Compliance with legal obligations
  • Our legitimate interests (e.g., improving services, marketing)

4. Sharing and Disclosure of Information

We do not sell or rent your personal information. However, we may disclose information under the following circumstances:

a. With Service Providers
We may share information with third-party vendors, contractors, and service providers who assist in operating our Site or providing services on our behalf, under strict confidentiality agreements.

b. Legal Obligations
We may disclose personal information if required to do so by law, regulation, subpoena, or court order.

c. Business Transfers
If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
d. Protection of Rights

We may disclose information to protect our rights, property, or safety, or those of others.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

a. California Residents (CCPA)

You have the right to:

  • Request access to the categories and specific pieces of personal information we collect
  • Request deletion of your personal information (subject to certain exceptions)
  • Opt out of the sale of personal information (we do not sell your information)
  • Not be discriminated against for exercising these rights

To exercise any of the above rights, contact us at admin@raybernhomes.com with “Privacy Request” in the subject line.
b. EU/EEA Residents (GDPR)

You have the right to:

  • Access your data
  • Rectify inaccurate data
  • Request data deletion
  • Restrict processing
  • Object to processing
  • Data portability
  • Lodge a complaint with your local Data Protection Authority

To exercise these rights, please contact us using the information below.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer required, we securely dispose of it.

7. Security

We implement appropriate administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of storage is 100% secure.

8. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the content or privacy practices of such third parties. We encourage you to review their privacy policies before providing any information.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn we have collected such information, we will take steps to delete it promptly.

10. International Transfers

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to and processed in the U.S., where our servers are located. By using the Site, you consent to such transfer and processing.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. When we make changes, we will revise the “Effective Date” at the top of this page. Your continued use of the Site constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy or our privacy practices, please contact us: admin@raybernhomes.com